Digital Payments Product Manager

Ford - Oklahoma City, OK

Full-time - Mid Level

Oklahoma City, OK

Transportation Equipment Manufacturing

About the position

The Digital Payments Product Manager at Ford Motor Company will play a crucial role in a large-scale modernization program focused on enhancing the payment experience for customers. This position requires a deep understanding of current payment systems, the ability to design future state solutions, and a strong advocacy for change. The role involves collaborating with various stakeholders to deliver tailored payment microservices while ensuring compliance and maximizing return on investment.

Responsibilities

• Deliver tailored and streamlined payments microservices for best-in-class products.
• Partner with stakeholders across product, engineering, customer service, marketing, and legal to meet customer and compliance needs.
• Manage backlog prioritization to maximize ROI and minimize time-to-value.
• Define release/rollout plans and obtain stakeholder buy-in.

Requirements

• Bachelor's Degree in a STEM-related field preferred.
• 6+ years of experience in Product Management, technology, payments, or payments operations.
• Experience in agile methodologies and writing detailed product requirements.

Nice-to-haves

• Prior experience in payments, billing, or receivables.
• Expertise in building customer-facing user experiences for payments or fintech areas.
• Experience in a regulated environment with knowledge of regulatory compliance.
• Software development background or experience as a technical product manager.
• Knowledge of Domain Oriented Microservices.
• Strong problem-solving and analytical skills.
• Experience in a matrixed team structure and influencing across product areas.
• Experience with large-scale enterprise applications.
• Ability to collaborate in a constantly evolving environment.
• Strong relationship building and communication skills.
• Prior cloud platform experience, preferably Google Cloud Platform.
• Understanding of risk identification, assessment, and mitigation.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days and paid parental leave
• Family building benefits including adoption and surrogacy reimbursement
• Vehicle discount program for employees and family members
• Tuition assistance
• Established employee resource groups
• Paid time off for community service
• Generous paid holidays including the week between Christmas and New Year's Day
• Paid time off and option to purchase additional vacation time