Digital Payments Product Manager

$82,000 - $154,000/Yr

Ford - Santa Fe, NM

Full-time - Mid Level

Santa Fe, NM

Transportation Equipment Manufacturing

About the position

The Digital Payments Product Manager at Ford Motor Company plays a crucial role in a strategic modernization program focused on enhancing payment experiences for customers. This position involves understanding current payment systems, designing future solutions, and advocating for change within the organization. The role requires collaboration with various stakeholders to deliver innovative payment platform features while ensuring compliance and customer satisfaction.

Responsibilities

• Build meaningful payments platform features that create compelling experiences for customers and stakeholders while maintaining compliance.
• Launch driven differentiators that will grow Ford and Lincoln as the preferred choice for customers.
• Deliver tailored and streamlined payments microservices for best-in-class products.
• Partner with stakeholders across product, engineering, customer service, marketing, and legal to understand and meet customer, business, and compliance needs.
• Manage backlog prioritization to maximize ROI and minimize time-to-value.
• Define release/rollout plans and obtain stakeholder buy-in.

Requirements

• Bachelor's Degree in a STEM-related field preferred.
• 6+ years of related experience in Product Management, technology, payments, or payments operations.
• Experience in agile methodologies and writing detailed product requirements.

Nice-to-haves

• Prior experience in payments, billing, or receivables.
• Expertise in building customer-facing user experiences for payments or fintech areas.
• Experience working in a regulated environment and understanding regulatory compliance.
• Software development background or experience as a technical product manager.
• Knowledge of Domain Oriented Microservices.
• Strong problem-solving and analytical skills.
• Experience in a matrixed team structure and influencing across product areas.
• Experience with large-scale enterprise applications.
• Ability to collaborate in a constantly evolving environment.
• Strong multi-functional relationship building and communication skills.
• Prior cloud platform experience, preferably Google Cloud Platform.
• Understanding of risk identification, assessment, and mitigation.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments
• Vehicle discount program for employees and family members
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• Generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.