DIGITAL PRODUCT LIFECYCLE MANAGER

Tk Elevator Corporation - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

About the position

The Digital Product Lifecycle Manager at TK Elevator is responsible for leading the digital product team in Atlanta, GA. This role focuses on developing and enhancing digital solutions, identifying opportunities, and driving product strategies to create best-in-class digital products. The ideal candidate will possess a customer-first mindset and a strong technical background in programming and data management, enabling them to translate customer needs into actionable business opportunities.

Responsibilities

• Drive product strategies and long-term vision to build best-in-class digital products.
• Own and deliver the OPL commitment to our digital Smart Services Offerings.
• Conduct user research and usability studies, collaborating with designers, developers, and research teams from end to end of the process.
• Craft a product vision (short to long term) and convert that into a concrete strategy.
• Participate in market research, validation, and whitespace analysis to identify new opportunities for new and existing features and functionalities.
• Partner with business owners and agile product teams to build product roadmaps that will be incorporated into the broader company product portfolio plan.
• Develop and implement data pipelines that extract, transform, and load data into an information product.
• Manage, store, process, and analyze large datasets to identify business opportunities/efficiencies.
• Evaluate, analyze, and understand the voice of the customer through a variety of data sources.
• Manage the product roadmap and backlog for all digital products.
• Oversee and manage lead requirements discovery, solution design, user story writing, feature development, and user acceptance testing.
• Partner with executive teams to identify key capabilities needed as well as identifying potential issues.
• Partner with cross-functional teams regularly to ensure alignment on feature development and prioritization.
• Partner with IT to manage the roadmap and backlog to ensure that IT delivers all capabilities on time and per expectation.
• Work with product marketing to develop positioning and messaging to ensure differentiation from competitors.
• Monitor and evaluate product performance to ensure constant product iteration and improvements.

Requirements

• Bachelor's Degree in Business, Computer Science, Information Systems, or related field.
• 3-5 years experience in digital product management or similar.
• Experience writing SQL queries.
• Strong understanding of back-end and front-end programming languages, such as Java, HTML, CSS, AngularJS.
• Strong analytical, prioritization, and negotiating skills.

Nice-to-haves

• Master's degree is preferred.
• Usability and customer-focused design experience a plus.
• Passionate about building great products and solving customer and business problems.