Digital Product Lifecycle Manager

thyssenkrupp - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Machinery Manufacturing

About the position

The Digital Product Lifecycle Manager at TK Elevator will lead the digital product team in Atlanta, GA, focusing on developing and enhancing digital solutions. This role emphasizes a customer-first approach, requiring a blend of technical expertise in programming and data management, alongside strong analytical and communication skills to interpret and leverage data for product improvement.

Responsibilities

• Drive product strategies and long-term vision to build best-in-class digital products.
• Own and deliver the OPL commitment to our digital Smart Services Offerings.
• Conduct user research and usability studies, collaborating with designers, developers, and research teams throughout the process.
• Craft a product vision (short to long term) and convert it into a concrete strategy.
• Participate in market research, validation, and whitespace analysis to identify new opportunities for features and functionalities.
• Partner with business owners and agile product teams to build product roadmaps for the broader company product portfolio plan.
• Develop and implement data pipelines that extract, transform, and load data into an information product.
• Manage, store, process, and analyze large data sets to identify business opportunities and efficiencies.
• Evaluate, analyze, and understand the voice of the customer through various data sources.
• Manage the product roadmap and backlog for all digital products.
• Oversee and manage lead requirements discovery, solution design, user story writing, feature development, and user acceptance testing.
• Partner with executive teams to identify key capabilities needed and potential issues.
• Collaborate with cross-functional teams to ensure alignment on feature development and prioritization.
• Work with IT to manage the roadmap and backlog to ensure timely delivery of capabilities.
• Collaborate with product marketing to develop positioning and messaging for differentiation from competitors.
• Monitor and evaluate product performance for constant iteration and improvements.

Requirements

• Bachelor's Degree in Business, Computer Science, Information Systems, or related field.
• 3-5 years experience in digital product management or similar role.
• Experience writing SQL queries and knowledge of back-end and front-end programming languages such as Java, HTML, CSS, Angular JS.
• Strong analytical, prioritization, and negotiating skills.
• Usability and customer-focused design experience is a plus.
• Passionate about building great products and solving customer and business problems.

Nice-to-haves

• Master's degree is preferred.
• Experience with usability and customer-focused design.