Digital Product Management, Senior Manager - Digital Wallets

$144,400 - $300,000/Yr

Wells Fargo - San Francisco, CA

Full-time - Senior

San Francisco, CA

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a dynamic and experienced Senior Digital Product Manager to lead our Digital Wallets Product Team. In this role, you will be responsible for collaborating on the strategic vision, product roadmap, and execution for our digital wallets portfolio. You will work closely with cross-functional teams including Enterprise Payments, engineering, design, marketing, and operations to deliver innovative and customer-centric digital wallet solutions. Your goal will be to drive user engagement, enhance customer experience, and expand our digital wallet offerings in a rapidly evolving fintech landscape. As a Senior Digital Product Manager, you will manage and develop teams of digital professionals, supporting the development and execution of digital strategy within a business line or functional area. You will engage and influence stakeholders, internal partners, and peers associated with the function or affected by its outcomes. Identifying and recommending opportunities for programs and initiatives with impact across the business line will be a key part of your responsibilities. You will determine appropriate strategy and actions of the team to meet moderate to high-risk deliverables and interpret and develop policies and procedures for functions with moderate complexity within your scope of responsibility. Collaboration is essential in this role, as you will interact directly with external customers and manage the allocation of people and financial resources to ensure commitments are met and align with strategic objectives in the aligned department or business group. You will also develop and guide a culture of talent development to meet business objectives and strategy, working in an environment where Agile methodologies are used and navigating product management tools like Jira, Confluence, or similar. Additionally, you will manage regulatory and compliance requirements in the Fintech industry and navigate international markets to scale digital products globally.

Responsibilities

• Manage and develop teams of digital professionals, supporting the development and execution of digital strategy within a business line or functional area.
• Engage and influence stakeholders, internal partners, and peers associated with the function or affected by its outcomes.
• Identify and recommend opportunities for programs and initiatives with impact across the business line and may have impact beyond the business line.
• Determine appropriate strategy and actions of the team to meet moderate to high-risk deliverables.
• Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility.
• Collaborate with and influence all levels of professionals, including senior managers.
• Interact directly with external customers.
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group.
• Develop and guide a culture of talent development to meet business objectives and strategy.
• Work in an environment where Agile methodologies are used and navigate product management tools like Jira, Confluence, or similar.
• Manage regulatory and compliance requirements in the Fintech industry.
• Navigate international markets and scale digital products globally.

Requirements

• 6+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 3+ years of management experience.

Nice-to-haves

• Strategic Leadership: Define and execute the product strategy and vision for digital wallets, aligning with company objectives and market trends.
• Product Roadmap: Develop and maintain a comprehensive product roadmap that prioritizes features, enhancements, and new products based on customer needs, market opportunities, and business goals.
• Team Leadership: Lead and mentor a team of product managers and other product professionals, fostering a culture of collaboration, innovation, and excellence.
• Product Delivery: Overall responsibility for directing work across agile scrum teams and ensuring team delivery to customers.
• Customer Focus: Advocate for the end-user by conducting market research, analyzing customer feedback, and utilizing data-driven insights to inform product decisions.
• Cross-Functional Collaboration: Work closely with engineering, design, marketing, and operations teams to ensure timely and high-quality product delivery.
• Market Analysis: Stay informed about the competitive landscape, emerging technologies, and industry best practices to identify new opportunities and threats.
• Stakeholder Management: Communicate product strategy, priorities, and progress to senior leadership and other key stakeholders, ensuring alignment and support across the organization.
• Performance Tracking: Establish and monitor key performance indicators (KPIs) to assess product success, identify areas for improvement, and inform future product developments.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement