Digital Product Manager - Agile

Truist Financial - Raleigh, NC

Part-time,Full-time - Mid Level

Raleigh, NC

10,001+ employees

Credit Intermediation and Related Activities

About the position

The Digital Product Manager at Truist Bank is responsible for balancing business, technology, and design priorities to deliver exceptional product and service experiences. This role involves collaborating with the Product Owner to translate the product vision into actionable epics and features, while maintaining a strategic delivery roadmap that aligns with business goals. The position requires both strategic thinking and tactical execution, focusing on customer experience, demand management, and conversion metrics.

Responsibilities

• Research and analyze target client segments to understand their financial needs.
• Analyze the market and competitive environment to define a differentiated product vision.
• Collaborate with partners to align on strategy and develop a delivery roadmap.
• Engage key stakeholders in planning and executing projects.
• Write epics and features to support the defined roadmap and prioritize across teams.
• Set Planning Increment (PI) vision and partner with product owners on feature prioritization.
• Develop feature backlog roadmap, leading deliverables including discovery and usability studies.
• Obtain partner alignment and approvals for product initiatives.
• Set pricing and ensure compliance with billing processes.
• Create and track product metrics to inform strategy and roadmap.
• Work with Readiness to create client-facing content.
• Ensure adherence to Product Management Lifecycle processes and support risk management.

Requirements

• Bachelor's degree in business, engineering, design, or technology field.
• Five or more years of experience in banking, financial services, or relevant fields.
• Three or more years of product, analysis, technology, and/or design experience.
• Three or more years of experience leading cross-functional teams.
• Experience in strategic planning and tactical execution.
• Proven ability to define and deliver large-scale online initiatives.
• Strong data analytics and problem-solving skills.
• Ability to lead cross-functional teams without formal authority.
• Excellent communication and negotiation skills.

Nice-to-haves

• Previous experience as a Product Manager for Agile teams.
• Experience working with distributed teams (onshore/offshore).
• Certified SAFe® Product Owner/Product Manager.

Benefits

• AD&D insurance
• Paid holidays
• Dental insurance
• Vision insurance
• Life insurance