Digital Product Manager, Enterprise Services

$89,565 - $134,295/Yr

Camping World - Lincolnshire, IL

Full-time - Mid Level

Hybrid - Lincolnshire, IL

Motor Vehicle and Parts Dealers

About the position

As a Digital Product Manager at Good Sam, you will take full ownership of the product vision and strategy, driving its success through a deep understanding of market trends, customer needs, and business goals. This role involves leading every aspect of the product lifecycle, from planning and development to launch and iteration, ensuring a high-quality product that delivers measurable value. You will work on core digital products, focusing on creating flexible, scalable solutions built from microservices, with a strong emphasis on customer satisfaction and product impact.

Responsibilities

• Take full ownership of the product from ideation through launch and ongoing improvement, developing a clear vision and strategic roadmap that aligns with company goals.
• Use data and analytics to inform all aspects of the product development process, including feature prioritization, roadmap adjustments, and product iterations.
• Collaborate with stakeholders across the organization to ensure that the product aligns with business objectives and delivers value to customers.
• Stay informed on market trends, competitive landscapes, and emerging technologies to guide the product strategy.
• Develop, maintain, and communicate a clear, prioritized product roadmap, balancing business objectives with customer needs and technical feasibility.
• Translate strategic goals into specific product features, ensuring that the team works on high-impact initiatives.
• Lead and inspire cross-functional teams, ensuring seamless collaboration and alignment toward shared product goals.
• Continuously advocate for the customer, ensuring that user feedback and customer satisfaction data are integrated into product decisions.
• Take ownership of the entire product development process, ensuring timely delivery of high-quality features and product launches.
• Post-launch, analyze product performance and feedback, identifying areas for improvement and quickly implementing changes.

Requirements

• 5+ years of product management experience in ecommerce or digital solutions.
• Data driven, strategic decision making.
• Inspirational leadership, challenging teams to be creative and innovative about problem solving.
• Strong product leadership skills that have others seeking your guidance.
• Exceptional communication skills with the ability to work cross-functionally and influence stakeholders at all levels.
• Experience with Agile methodologies and working closely with development teams.
• Experience with product management tools (Jira, Confluence) and product analytics platforms.
• Ability to work autonomously, taking initiative and driving projects with minimal guidance.
• Proven ability to own and drive all aspects of the product lifecycle, from strategy and planning to execution and iteration.
• Strong analytical and problem-solving skills, with experience using data to drive product decisions and improvements.
• Bachelor's or Master's degree in Business, Computer Science, Engineering or related field.

Nice-to-haves

• Experience working in an enterprise product environment.
• Experience with acquisition strategy.
• Experience with retention strategy.
• Experience with CRM technology.

Benefits

• Paid parental leave
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• On-the-job training
• Employee assistance program
• Vision insurance