Digital Product Manager I

University of Pittsburgh Medical Center • Pittsburgh, PA

426d • $58,656 - $101,546

About The Position

The Digital Product Manager I at UPMC Health Plan plays a strategic role in managing a portfolio of innovative digital products aimed at enhancing member engagement. This position involves collaboration with business partners, technical teams, and designers to bridge various disciplines and bring products to market that address complex healthcare challenges. The role requires critical thinking and the ability to translate problems into actionable product roadmaps in a dynamic environment.

Requirements

• Bachelor's degree in Management Information Systems, Information Technology, Human-Computer Interaction, Business, or equivalent.
• 1-3 years of experience in Product Management, Business Analysis, Systems Analysis, or a related field.
• Experience working with web, mobile, or other digital product development in a BA, design, PM, or development role.
• Exposure to project management practices and principles.
• Experience working across disciplines (IT, Marketing, Sales, etc.) and analyzing stakeholder needs.
• Ability to apply ideas from diverse sources to find optimal solutions.
• Self-starter with the ability to deal with ambiguity and adapt to change.
• Skill with computers and mobile devices; able to use necessary software productivity products and new platforms.

Nice To Haves

• Health insurance or healthcare experience preferred.
• Agile/Scrum exposure as a Product Owner or Scrum Master preferred.
• Experience with multi-channel digital asset delivery preferred.
• Analytics/data-driven background preferred.
• Experience collaborating with diverse groups to create requirements in Job Story (JTBD) format preferred.

Responsibilities

• Works closely with interdisciplinary teams and across functional departments to carry out a strategic plan for assigned product(s) or domain(s).
• Develops detailed business requirements and user stories for product specifications and architecture.
• Guides the definition, design, and construction of consumer-friendly products.
• Gathers requirements to inform product strategy development and vision-setting.
• Informs and manages roadmaps that communicate prioritization and trade-offs among customer experience, performance, and operational support load.
• Develops product development recommendations to leadership and cross-functional committees.
• Communicates activities, statuses, issues, and accomplishments to management and partners.
• Drives dialogue with engineering teams and program management to deliver integrated services.
• Collaborates with design and product teams from partner organizations.
• Proactively identifies strategic issues that may impair the team's ability to meet goals.
• Attends continuous education classes to increase knowledge in the healthcare industry and Agile/SAFe practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree