Digital Product Manager Lead, VP

$138,720 - $208,080/Yr

Citigroup - Irving, TX

posted 3 months ago

Full-time - Mid Level
Irving, TX
10,001+ employees
Credit Intermediation and Related Activities

About the position

The Digital Product Manager Lead, VP at Citi is a strategic professional responsible for overseeing the development and management of platform products. This role requires a deep understanding of product management principles and the ability to stay updated on industry developments. The individual in this position will contribute to the directional strategy of the business by applying their expertise to enhance product offerings. As a recognized technical authority, the Digital Product Manager Lead will work closely with various stakeholders, including colleagues from different departments and external customers, to ensure that product strategies align with business goals. This role has a significant impact on the overall performance and effectiveness of the sub-function, making it crucial for the success of the organization. In this position, the Digital Product Manager Lead will lead the creation of working backwards documents for platform product releases, utilizing research and focus groups to identify best practices and benchmarks. The role involves identifying innovations and leading experiments to develop platform products that enhance customer value. The manager will define and measure key performance indicators (KPIs) for platform products and make trade-off decisions across multiple products in a portfolio. Additionally, the individual will develop business and platform requirements for specific components of larger products, leveraging tools like Ignite for API reusability. The Digital Product Manager Lead will also be responsible for determining release goals, identifying best practices for continuous product development improvement, and ensuring compliance with applicable laws and regulations. This role requires a strong leader who can prioritize effectively, communicate clearly, and influence cross-functional teams. The ideal candidate will be passionate about creating best-in-class digital experiences and staying at the forefront of technology in the servicing space.

Responsibilities

  • Leads the working backwards documents for a platform product release
  • Uses or commissions research, studies and focus groups to identify best-of-breed benchmarks for solving business problems
  • Identifies innovations and leads 'test and learn' experiments to create platform products that increase customer value
  • Defines and measures the KPIs for a platform product
  • Makes trade-off decisions on multiple platform products in a portfolio
  • Develops business and platform requirements for either one platform component of a large platform product or a narrow product
  • Leverages tools such as Ignite for reusability of APIs and platform services
  • Determines release goals for a narrow platform product or a component of a large product
  • Identifies best practices for continuous product development improvement
  • Assesses risk when business decisions are made, ensuring compliance with applicable laws, rules, and regulations.

Requirements

  • 6+ years of relevant experience in product management
  • Bachelor's Degree in Computer Science, Business Management, or Engineering
  • Experience defining and developing product roadmap including product requirements, timeframes, and user stories
  • Demonstrated experience as a strong leader who can prioritize well and communicate clearly
  • Strategic, results-driven leader passionate about designing digital experiences
  • Advanced knowledge of Microsoft Excel, Word, and PowerPoint
  • Demonstrated analytical skills to extract insights from large data sets
  • Experience in User experience design and Design Thinking.

Nice-to-haves

  • Customer advocate with intuition for customer needs
  • Continuous learner and digital futurist
  • Storyteller who leverages customer stories to build empathy
  • Influencer who can rally teams around customer platforms
  • Collaborative partner who facilitates cross-business collaboration
  • Data-driven mindset to anchor decisions in analytics
  • Brand ambassador for Citi products and services.

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages including vacation, sick leave, and paid holidays
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