Digital Product Manager Officer - Retail Online Banking

Union Bank & Trust - Lincoln, NE

Full-time - Mid Level

Remote - Lincoln, NE

Credit Intermediation and Related Activities

About the position

The Digital Product Manager Officer for Retail Online Banking at Union Bank & Trust is responsible for leading the strategy and continuous enhancement of the bank's online and mobile banking services. This role focuses on creating a seamless digital banking experience for customers by developing innovative features and ensuring alignment with business objectives. The position requires collaboration with various stakeholders to translate customer needs into actionable product stories, all while maintaining a customer-centric approach and adhering to agile development practices.

Responsibilities

• Lead the strategy and evolution of the digital banking experience, managing new features from ideation to production release.
• Collect data, analyze, and engage with customers to create an effortless experience.
• Work closely with stakeholders to deliver on the product vision and roadmap, translating customer experience and business priorities into actionable product stories.
• Collaborate with design, analytic, and user experience colleagues to ensure an intuitive UX/UI that meets customer and business needs.
• Provide ongoing communications with business partners and stakeholders, educating the organization on the product, including benefits and risks.
• Develop and maintain a prioritized backlog of user stories, partnering with team members to define, track, and test user stories in an agile development life cycle.
• Maintain working knowledge of competitor and industry trends, ensuring alignment with broader corporate strategy, priorities, and direction.
• Ensure prioritized work aligns with broader corporate strategy, priorities, and direction.
• Cultivate relationships with stakeholders and adhere to all bank policies, laws, and regulations applicable to the role.

Requirements

• Bachelor's degree or equivalent work experience in Business, Product Management, Computer Science, or related field.
• 2-5 years of related experience preferred.
• Experience with agile/scrum practices preferred.

Nice-to-haves

• Organized
• Ability to troubleshoot problems that may arise
• Independent but also functional in a team environment
• Results oriented
• Accurate and detailed
• Effective communication, presentation, and leadership skills
• Creative thinker with a vision

Benefits

• Hybrid work from home opportunity after onboarding
• Work from home guidelines