Digital Product Manager - OMG

$80,000 - $110,000/Yr

Outreach - Colorado Springs, CO

Full-time - Mid Level

Remote - Colorado Springs, CO

101-250 employees

Social Assistance

About the position

The Digital Product Manager at Outreach Inc. plays a crucial role in developing site features, roadmaps, and UX/UI for all web properties with a strategic focus on growth and revenue enhancement. This position is responsible for driving product engagement and ensuring that the digital products align with customer needs and market trends. The Digital Product Manager will design and develop roadmaps that direct the development of all web applications, ensuring that they meet the company's strategic goals. This includes conducting monthly research reporting on customer needs and market gaps, as well as monitoring and maintaining weekly KPI and traffic analysis for key sites. The goal is to achieve a 10% increase in product engagement year over year and to publish new products as needed to grow revenue. In addition to these core responsibilities, the Digital Product Manager will act as the product manager for web applications, which includes managing ad placements, email acquisition efforts, and the overall customer experience. This role requires collaboration with various teams to support organizational goals and to lead teams in a manner consistent with best management practices. The Digital Product Manager will seek feedback and input from customers and potential customers to continuously improve the product offerings. The position also emphasizes the importance of supporting the company culture by committing to the Mission, Vision, and Core Values of Outreach, Inc.

Responsibilities

• Design and develop roadmaps directing development for all web applications.
• Develop, monitor, and maintain weekly KPI & traffic analysis for key sites.
• Conduct monthly research reporting on customer needs and market gaps.
• Drive a 10% increase in product engagement year over year.
• Publish new products as needed to grow revenue.
• Act as product manager for web applications, managing ad placement and email acquisition efforts.
• Enhance customer experience through editorial design layout and prioritizing development.
• Lead teams consistent with best management practices to achieve high scores on workplace surveys.
• Seek feedback and input from customers and potential customers.

Requirements

• Bachelor's Degree in a relevant field is preferred.
• 5+ years of experience in digital product management, including experience with high-traffic websites.
• 5+ years of experience in UX/UI layout, including experience with high-traffic websites.
• 2 years or more using an A/B testing platform.
• Familiarity with market research, consumer behaviors, and marketing techniques.
• Familiarity with WordPress and E-commerce.
• Strong self-starter with a commitment to getting things done.
• Demonstrated creativity and innovation in problem-solving.
• Excellent communication skills across various tools: Slack, email, phone, and video.
• Ability to collaborate effectively with multiple departments.
• Curiosity and a learning mentality towards achieving goals.
• Organized with the ability to prioritize implementation of new features.

Nice-to-haves

• Knowledge of the Church and various staff positions needs.
• Typing speed of 50 WPM.

Benefits

• Competitive base salaries and performance-based commissions & incentives.
• 2-weeks of Vacation and 9 Paid Holidays.
• Comprehensive HSA Medical Insurance Plans.
• Dental and Vision Insurance.
• Company-paid Life Insurance.
• Company-paid Short-term and Long-term Disability.
• 401K Retirement Plan with company match.
• Employee Assistance and Travel Assistance Programs.
• Free Adventure Equipment Check-out Program.
• Sick Leave & Volunteer Day.
• Paid Parental Leave.
• Optional Vacation Buy-Up of 26 or 52 hrs/yr.
• Remote work/telecommuting opportunity!