Digital Product Manager - Partner Card Servicing Experience

$128,435 - $151,100/Yr

US Bank - Concord, CA

Full-time - Mid Level

Concord, CA

Credit Intermediation and Related Activities

About the position

The Digital Product Manager at U.S. Bank is responsible for defining and delivering the strategy and vision for digital experiences, ensuring they meet the evolving needs of customers and the business. This role focuses on a data-driven approach to prioritize product features that maximize results for users and internal partners, while advocating for the reusability of capabilities to enhance efficiency and speed to market. The position is an individual contributor role that handles low to medium complexity digital product features.

Responsibilities

• Define and deliver the strategy and vision for digital experiences.
• Ensure a data-driven approach to prioritize product features.
• Measure and optimize digital experiences for seamless customer interactions.
• Advocate for reusability of capabilities to drive cost-effective scale.
• Support both self-service and human-assisted customer interactions.

Requirements

• Typically five or more years of job-related experience.
• Proficient Digital Product Management skills.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law