Digital Product Manager

$70,000 - $90,000/Yr

Herman Miller - Zeeland, MI

Full-time - Mid Level

Zeeland, MI

Furniture and Related Product Manufacturing

About the position

The Digital Product Manager at MillerKnoll is responsible for creating, developing, and executing the digital strategy across multiple products. This role focuses on product data and integrations to enhance customer experiences through digital solutions. The manager will collaborate with product and engineering teams, define product features, and ensure thorough testing and implementation of digital products. The position requires a strategic thinker with a strong understanding of data architecture and middleware technologies, aimed at optimizing user experiences and supporting the growth of product data platforms.

Responsibilities

• Acts as the champion of the user's needs.
• Collaborates with product and engineering teams on both internal and external bugs and feature improvements.
• Defines product features and requirements and leads the implementation of new digital products and/or digital product updates.
• Ensures that all necessary user acceptance, performance, and postproduction testing is conducted and documented according to MillerKnoll testing guidelines.
• Fosters a culture of customer-centered design throughout the organization.
• Identifies opportunities and trends from the digital marketplace, analyzing relevant vendors and keeping an eye toward our competitive landscape.
• Manages vendor and stakeholder relationships.
• Researches and maintains knowledge of emerging technologies and how they may optimize current business practices.
• Utilizes analytics and customer research to measure product effectiveness and to direct future product development.
• Performs additional responsibilities as requested to achieve business objectives.

Requirements

• Bachelor's degree in IT or Business, or a related field, or an equivalent combination of education and experience.
• 3-5 years of experience in product or delivery management, preferably within digital.
• Strong analytical skills with a deep understanding of web analytics.
• Experience in requirements analysis and definition.
• Excellent written and verbal communication skills with the ability to influence decision making and creative concepts.
• A history of delivering consistent results with a high attention to detail.

Nice-to-haves

• A passion for and understanding of digital products and marketplaces.
• A deep understanding of the contemporary digital ecosystem.

Benefits

• Medical
• Prescription Drug
• Dental
• Vision
• Health Savings Account
• Dependent Day Care Savings Account
• Life Insurance
• Disability and Other Insurance Plans
• Paid Time Off (including Vacation and Parental Leave)
• Holidays
• 401(k)
• Short/Long Term Disability