Digital Product Manager

About the position

Hornblower Group is seeking a Digital Product Manager for our Marketing operations. This role will be key in the attainment of the company digital revenue targets, will personally contribute to creation of an unforgettable guest experience, will be favorably viewed by supervisors and peers, and will be swift and efficient in the execution of assigned duties. Performance will be measured by revenue achievement, customer engagement, departmental feedback, and management evaluation.

Responsibilities

• Understand the customer, problem statements, and goals to design and develop digital product solutions across all platforms (web, mobile, app), aligning with the company's overall business goals.
• Collaborate with cross-functional teams, including sales, marketing, and brand, to deliver on the digital product roadmap.
• Embody a culture of collaboration, innovation, and continuous improvement.
• Partner closely with leadership and stakeholders across various departments to ensure alignment on product strategy, KPIs, and timelines.
• Communicate the digital product vision, progress, and outcomes clearly to peers, partners, leadership, and other key stakeholders.
• Oversee the entire product lifecycle, from ideation through launch and iteration, ensuring timely delivery of high-quality products.
• Continuously gather and prioritize customer feedback to inform product improvements and feature development.
• Ensure digital products are built with the end-user in mind, leveraging insights from user data and testing to drive product design decisions.
• Identify and implement innovative solutions that enhance the user experience and address emerging market trends.
• Establish and monitor key performance indicators for digital products to measure and continually optimize effectiveness.
• Conduct regular product performance reviews and collaborate with teams to drive data-informed decision-making.
• Stay abreast of industry trends, emerging technologies, and competitive products to ensure the company's digital products remain innovative and market-leading.
• Conduct competitor benchmarking and leverage insights to refine product strategies.
• Anticipate and mitigate risks related to product development and market execution.
• Proactively address challenges and ensure that issues are resolved efficiently and effectively.
• Some travel possible.
• Additional job duties as assigned.

Requirements

• Bachelor's degree in business, marketing, ecommerce, advertising, or a related field preferred.
• 3+ years of digital production experience in digital product management leadership for large organizations.
• Proven ability to deliver digital products while effectively partnering with business stakeholders, UX, and technical teams.
• Experience in agile digital practices.
• Experience managing multiple tasks in a fast-paced environment.
• Possess organizational and communication skills, both oral and written.
• Ability to effectively communicate with partner teams.
• Be detail oriented.
• Leveraging data-oriented approach to development and design.