Digital Product Manager

Staples - Framingham, MA

Full-time - Mid Level

Framingham, MA

Merchant Wholesalers, Nondurable Goods

About the position

The Product Manager for Staples' eCommerce team plays a pivotal role in shaping the future of the company's digital platforms. This position focuses on leveraging customer insights, analytics, and market trends to define and prioritize product backlogs, ensuring that mobile, desktop, and app platforms deliver exceptional digital experiences. The role involves close collaboration with engineering teams to bring innovative products and solutions to market, driving growth and enhancing customer satisfaction in a hybrid work environment.

Responsibilities

• Collaborate with leadership to define the product vision and align it with the overarching business and digital strategy.
• Own the product backlog, meticulously managing and prioritizing user stories, bugs, and tasks based on strategic business goals, customer value, and team capacity.
• Serve as the key point of contact between the development team and stakeholders.
• Craft detailed user stories and acceptance criteria to guide the development process.
• Champion a mindset of continuous improvement, encouraging the team to experiment with new ideas and approaches to solve customer problems.

Requirements

• Bachelor's degree in Business, Technology, or a related field, or equivalent work experience.
• 5+ years of related experience in product management, with a focus on eCommerce or digital products.
• Manage the end-to-end lifecycle of digital products from conception through development, launch, and iteration.
• Comprehensive understanding and practical application of Agile methodologies, tools, and systems.

Nice-to-haves

• Master's degree in a related field.
• Professional certifications in Agile methodologies (e.g., Certified Scrum Master (CSM), SAFe Agilist, or PMI Agile Certified Practitioner (PMI-ACP)) or product management certifications (e.g., AIPMM Certified Product Manager).
• Experience in the specific industry (e.g. B2B, supply chain, office supplies).

Benefits

• Inclusive culture with associate-led Business Resource Groups.
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday).
• Online and Retail Discounts.
• Company Match 401(k).
• Physical and Mental Health Wellness programs.