Legacybox - Chattanooga, TN
posted 4 months ago
As a Digital Product Manager at LegacyBox, you will play a pivotal role in shaping the customer experience across our digital platforms. We are seeking an empathetic, analytical, and organized individual who is passionate about delivering exceptional user experiences. In this position, you will serve as the product evangelist for our three websites, cloud platform, and order tracking system. Your primary responsibilities will include maintaining and launching new features, sections, and products, ensuring they are seamlessly integrated into our existing touchpoints. You will evaluate and optimize the customer experience, prioritizing tasks that impact key performance indicators such as conversion rates, revenue per visitor, adoption rates, and churn. You will also be responsible for measuring and reporting the results of your efforts, assessing them against established goals. Staying up to date on industry trends and best practices in UI/UX design and development will be crucial to your success. Building and managing relationships with strategic partners will be a key aspect of your role, as will managing a team of contract developers and UI/UX designers. This position is ideal for someone who thrives in a fast-paced, dynamic work environment and is ready to take on the challenges that come with it.