Digital Product Manager

$97,427 - $162,365/Yr

Banner Health - Phoenix, AZ

Full-time - Mid Level

Remote - Phoenix, AZ

Hospitals

About the position

The Digital Product Manager at Banner Health is responsible for leading the development and management of digital products and services that enhance the healthcare experience. This role involves collaborating with cross-functional teams to clarify requirements, manage product lifecycles, and implement strategic frameworks to improve digital experiences. The position requires a strong understanding of digital product management, healthcare services, and process improvement, with a focus on delivering value to consumers and the organization.

Responsibilities

• Lead cross-functional product teams to clarify requirements and delivery expectations with stakeholders.
• Manage return on investment (ROI) for digital solutions and oversee digital products as organizational assets.
• Perform gap analysis, set priorities, and develop project plans for process improvements.
• Collaborate with design teams to implement innovative solutions for product direction and consumer experience.
• Provide operational expertise in the analysis and design of processes and digital products.
• Build and manage effective relationships with internal and external stakeholders to enhance digital solutions.
• Act as an expert resource on best practices for digital customer solutions and emerging technologies.
• Manage product development and lifecycle improvements across the organization.

Requirements

• Bachelor's degree in Computer Sciences, Business, Healthcare Administration, Education, or related field.
• Minimum of five years of relevant experience in digital product management throughout the product lifecycle.
• Strong knowledge of process improvement, customer service, and change management.
• Demonstrated leadership skills and ability to influence and motivate others.
• Proven experience in delivering operational, technical, and business solutions.

Nice-to-haves

• Background in healthcare services, especially in complex delivery environments.
• Additional related education and/or experience.

Benefits

• Health insurance
• Flexible work schedule
• Remote work options
• Career development opportunities