Digital Product Owner, Capital Markets

Fifth Third Bank - Cincinnati, OH

Full-time - Mid Level

Cincinnati, OH

1,001-5,000 employees

Credit Intermediation and Related Activities

About the position

The Digital Product Owner at Fifth Third Bank is responsible for managing the development and enhancement of digital products within the Capital Markets division. This role involves collaborating with various teams to ensure the successful delivery of new features, driving strategy and roadmap improvements, and ensuring that customer needs are met through innovative digital solutions. The position emphasizes accountability, risk management, and a commitment to delivering a positive customer experience.

Responsibilities

• Collaborate with design, technology, and analytics partners to manage new features from ideation through production release in Agile development.
• Ensure key metrics are being met and push boundaries to introduce innovative digital solutions.
• Work closely with line of business partners to understand business goals and ensure efforts add value.
• Drive the strategy and roadmap to improve digital product experiences across mobile apps and browser.
• Engage with research teams to define and implement customer usability testing and concept validation.
• Partner with design and user experience colleagues to ensure an intuitive UX/UI that meets customer needs.
• Work with cross-functional teams to gain buy-in and approval from various stakeholders.
• Track and monitor key performance indicators and establish annual goals for products.
• Provide transparency and ongoing communications with line of business partners and stakeholders.
• Maintain product information for Servicing partners for contact center training documentation.
• Monitor industry trends and participate in industry forums and conferences.

Requirements

• Bachelor's Degree or equivalent experience required.
• 5-7 years of related experience in digital product management.
• Demonstrated success in strategic development and program execution with digital banking products.
• Solid digital product management background with experience in Agile development preferred.
• Strong analytical skills with the ability to present complex data in simple solutions.
• Ability to collaborate effectively and influence all levels of the organization.

Nice-to-haves

• Experience with Consumer and Business banking digital products such as Money Movement, Online Bill Payment, and Credit/Debit Card Self Service features.
• Ability to self-motivate and work independently as well as with different teams.
• Strong presence and ability to interact with various levels of the organization.

Benefits

• Competitive salary range of $106K - $135K per year.
• Engaged and inclusive company culture.
• Opportunities for professional development and career growth.