Digital Sales Specialist

SRS Distribution - Mckinney, TX

Full-time - Entry Level

Remote - Mckinney, TX

Merchant Wholesalers, Durable Goods

About the position

The Digital Sales Specialist (DSS) is pivotal in our company's digital transformation. As we update internal and customer-facing digital tools such as our eCommerce customer portal, you will be the glue that holds our customers and employees together through the transformation. This is a remote position (travel will be required as needed, up to 50% seasonally). We provide all necessary equipment to complete the functionalities of the position.

Responsibilities

• Execute key initiatives to drive the adoption of digital tools and features
• Train customers and employees on how to use digital tools to enhance their daily work lives
• Drive engagement of digital tools by attending or hosting events, including grand opening events, dealer days, tradeshows, and more
• Schedule and host training sessions with internal teams and client teams
• Capture customer and employee feedback and categorize suggestions for future enhancements
• Work with the innovation team to guide product updates and enhancements
• Respond to inquiries regarding digital tools from employees and customers
• Help route Customer Service inquiries through shared support channels

Requirements

• Sales mindset focused on selling the benefits of digital tools
• Motivated, enthusiastic, self-starter who can work effectively both independently and in a virtual team environment
• Ability to establish, maintain, and grow meaningful relationships with internal teams and client teams
• Strong listening, interpersonal, and effective communication and client presentation skills
• Ability to prioritize, organize, and follow up on tasks with strong organizational skills and attention to detail
• Patience working with non-technical partners
• Creative problem-solving skills
• Enjoy traveling to events, customers, and branch locations (up to 50% travel)
• Meaningful contributor in sales meetings on digital marketing topics
• Support all necessary customer support channels
• Responsible for overseeing and assisting with conversion and sales metrics within assigned region
• Perform administrative duties within assigned region

Nice-to-haves

• Pool industry knowledge beneficial
• Bilingual in Spanish (preferred)
• Strong training and presentation skills
• Ability to work with all levels of technical experience

Benefits

• Weekly Pay
• Day One 401(k) Plan participation with Generous Company Match
• Generous Paid Time Off, Holidays, Birthday, and Floating Holidays
• Paid Parental Leave
• Medical, Dental and Vision Benefits
• Employee Referral Bonus Program