Digital Servicing Strategy Product Manager
Ford•Juneau, AK
486d
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About The Position
The Product Manager for Ford Credit digital servicing will create and own the product vision, focusing on developing strategies to enhance digital features that improve customer experience and operational efficiency. This role involves establishing metrics to assess the impact of new features, collaborating with various teams to meet customer needs across different channels, and driving product adoption within the organization. The position requires close partnership with Engineering, UX, and other cross-functional teams to deliver an innovative and user-friendly experience.
