Digital Servicing Strategy Product Manager
Ford•Hartford, CT
488d
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About The Position
The position involves creating and owning the product vision for Ford Credit's digital servicing. The role focuses on developing strategies to enhance digital features that improve customer experience and operational efficiency, while also establishing metrics to measure the impact of these features. Collaboration with various teams across Ford Credit is essential to understand customer needs and drive product adoption, bridging gaps between traditional and online experiences.
