Digital Servicing Strategy Product Manager
Ford•Jefferson City, MO
487d
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About The Position
The Digital Servicing Strategy Product Manager at Ford Motor Company is responsible for creating and owning the product vision for Ford Credit's digital servicing. This role focuses on developing strategies to enhance digital features that improve customer experience and operational efficiency, while also establishing metrics to measure the impact of these features. The position requires collaboration with various teams across Ford Credit to ensure customer needs are met through multiple channels, and it involves bridging traditional and online experiences to deliver a user-friendly service.
