DIGITAL SOLUTIONS - Enterprise Architect III Enterprise Architect III

Eclaro - Seattle, WA

Full-time - Mid Level

Seattle, WA

Administrative and Support Services

About the position

The Enterprise Architect III position at ECLARO involves working onsite with the Salesforce Order Management System (SOM) to support and implement solutions for B2C business processes. The role requires extensive experience in eCommerce and Salesforce platforms, focusing on order management and integration with other systems. The position emphasizes collaboration within Agile methodologies and effective communication skills.

Responsibilities

• Implement and support Salesforce Order Management System and related O2C business processes.
• Gather requirements, process mapping, and create functional specifications for Salesforce Order Management.
• Conduct functional and integration testing for Salesforce Order Management and Salesforce Commerce Cloud.
• Set up product catalogs, accounts, customer setups, and manage transaction flows in Salesforce Order Management.
• Manage patching and upgrade processes for Salesforce Order Management.
• Work within Agile methodology, creating user stories in JIRA and supporting project tasks.

Requirements

• Minimum 5+ years of experience with Salesforce Order Management System and related O2C business processes.
• Minimum 7+ years as an eCommerce Business Systems Analyst (BSA) with implementation experience on Salesforce platform for B2C.
• Hands-on experience with requirement gathering, process mapping, and solution design for Salesforce Order Management.
• Knowledge of payment integrations with third-party payment processing systems.
• Experience with end-to-end testing for Salesforce Order Management and ERP systems like Oracle EBS.

Nice-to-haves

• Prior working experience with POS applications and understanding of system integrations.
• Experience with deployment processes of Salesforce Order Management Systems.

Benefits

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO