Unclassified - Chicago, IL
posted 3 months ago
The Digital Supply Chain - Customer, Product Owner role is pivotal in supporting the Customer Excellence transformation through the implementation of digitally enabled products. This dynamic position utilizes the Agile framework to deliver significant value for Kraft Heinz Company (KHC) by achieving Tier 2 savings, reducing fines, and ensuring superior product availability through enhancements in Customer Fill Rate (CFR), in-stocks, and on-shelf availability. The role is integral to user adoption and the overall end-user experience, facilitating seamless integration with various functional groups including supply chain, transportation, demand planning, and customer relations. In this role, the Product Owner is responsible for managing the team's backlog, driving iteration and story planning for developers, and contributing to the vision, roadmap, and overall value of the platform. The Digital Supply Chain - Customer, Product Owner collaborates closely with Data Engineering, Business Intelligence Engineers, UI/UX Designers, Power Platform Engineers, and Scrum Masters to ensure effective delivery from ideation through to product release and change management. Regular project updates are communicated to cross-functional stakeholders and leaders on a bi-weekly basis, highlighting progress, product demonstrations, and addressing any risks to remove blockers. The position requires active participation in Agile ceremonies, including daily scrums, retrospectives, backlog refinements, sprint planning, and sprint reviews. The Product Owner represents end users in discussions with the development team, ensuring a deep understanding of product use cases and business requirements. By leveraging end-user feedback, the Product Owner prioritizes enhancements for the backlog and formulates bi-weekly priorities and sprint goals. Collaboration with process excellence teams is essential to build business requirements and make key design decisions that support the desired processes and technical designs. The role also involves conducting user acceptance testing of new features and leading change management initiatives, including training and support for end users during feature releases.