Citigroup - Tampa, FL

posted about 2 months ago

Full-time - Mid Level
Tampa, FL
Credit Intermediation and Related Activities

About the position

The Digital Technology Product Management Lead Analyst - Vice President is a strategic professional role that plays a crucial part in shaping the direction of technology products within the organization. This position requires a deep understanding of the digital product management landscape, as well as the ability to stay updated on developments within the field. The Lead Analyst is recognized as a technical authority in their area, contributing to the overall strategy by applying their expertise to enhance business operations. The role demands a basic level of commercial awareness and the ability to communicate effectively across various teams and with external customers. The impact of this position is significant, as it involves complex deliverables that affect the performance and effectiveness of the sub-function and job family. In this role, the Lead Analyst will lead the creation of working backwards documents for platform product releases, ensuring that all aspects of product development are aligned with customer needs and business objectives. They will utilize research, studies, and focus groups to benchmark best practices and identify innovative solutions to business challenges. The Lead Analyst will also define and measure key performance indicators (KPIs) for platform products, making informed trade-off decisions across multiple products in a portfolio. Additionally, they will develop business and platform requirements for specific components of larger products, leveraging tools like Ignite to enhance the reusability of APIs and platform services. The Lead Analyst will be responsible for determining release goals for narrow platform products or components of larger products, while continuously assessing risks associated with business decisions. This includes ensuring compliance with applicable laws and regulations, maintaining the firm's reputation, and managing control issues transparently. The role requires a strong leader who can prioritize effectively, communicate compellingly, and influence cross-functional teams to achieve desired outcomes.

Responsibilities

  • Leads the working backwards documents for a platform product release
  • Uses or commissions research, studies and focus groups to identify best-of-breed benchmarks for solving business problems
  • Identifies innovations and leads 'test and learn' experiments to create platform products that increase customer value
  • Defines and measures the KPIs for a platform product
  • Makes trade-off decisions on multiple platform products in a portfolio
  • Develops business and platform requirements for either one platform component of a large platform product or a narrow product
  • Leverages tools such as Ignite for reusability of APIs and platform services
  • Determines release goals for a narrow platform product or a component of a large product
  • Identifies best practices for continuous product development improvement
  • Assesses risk when business decisions are made, ensuring compliance with laws and regulations, and managing control issues with transparency.

Requirements

  • 6-10 years of relevant experience in product line management, e-commerce, and/or strategic planning role
  • Significant experience building complex business and/or transactional models
  • Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, and effectively influence across cross-functional teams
  • Bachelor's/University degree, Master's degree preferred

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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