Citigroup - Tampa, FL
posted about 2 months ago
The Digital Prod Mgmt Lead Analyst is a strategic professional who plays a crucial role in shaping the direction of the business by staying informed about developments within their field. This position requires a strong understanding of the application of these developments in both their job and the broader business context. The individual in this role is recognized as a technical authority within the organization, possessing a basic level of commercial awareness. Typically, there are multiple professionals within the business who share a similar level of subject matter expertise, which fosters a collaborative environment. The role demands developed communication and diplomacy skills to effectively guide, influence, and convince others, particularly colleagues from different areas and occasional external customers. The impact of this position is significant, as it involves delivering complex projects that affect the entire area and, consequently, the overall performance and effectiveness of the sub-function or job family. In this role, the Digital Prod Mgmt Lead Analyst provides valuable advice and counsel related to the technology or operations of the business. The responsibilities include leading the creation of working backwards documents for platform product releases, utilizing or commissioning research and focus groups to identify best-of-breed benchmarks for addressing business challenges, and spearheading innovations through “test and learn” experiments aimed at enhancing customer value. The analyst is also responsible for defining and measuring key performance indicators (KPIs) for platform products, making trade-off decisions across multiple products in a portfolio, and developing business and platform requirements for specific components of larger products. Additionally, the role involves leveraging tools such as Ignite for API reusability and determining release goals for narrow platform products or components of larger products. The analyst must identify best practices for continuous product development improvement and assess risks associated with business decisions, ensuring compliance with applicable laws and regulations while safeguarding the firm's reputation and assets.