Booz Allen Hamilton - McLean, VA
posted 27 days ago
As a Digital Transformation and Social Media Product Manager at Booz Allen, you will play a pivotal role in deploying, integrating, moderating, and adopting a SaaS-based internal social media engagement platform across the enterprise. Your primary responsibility will be to create, post, and manage content within the platform, educating users on effective social media usage in the workplace. You will leverage best practices, etiquette, and tips to enhance user engagement and drive a community of practice. This includes collaborating with various community owners to foster engagement and optimize the platform's usage through business intelligence and data analysis. In addition to content management, you will oversee day-to-day platform moderation activities, working closely with internal communications partners to ensure a seamless user experience. You will also support the product roadmap, aligning it with vendor updates and organizational goals. Collecting and analyzing user feedback will be crucial, as you will provide actionable insights to the product development team to enhance the platform's value to both technical and business stakeholders. Given the nature of the work, U.S. citizenship is required for this position.