Dining Floor Manager - Horse & Plow

$61,500 - $77,450/Yr

Kohler - Kohler, WI

Full-time - Mid Level

Kohler, WI

10,001+ employees

Electrical Equipment, Appliance, and Component Manufacturing

About the position

The Dining Floor Manager at Horse & Plow is responsible for overseeing daily front of house operations, ensuring high-quality guest experiences, and managing the performance of front of house staff. This role includes filling in as Restaurant Manager when needed and collaborating with the Restaurant Manager to meet financial targets for sales, profits, and expenses.

Responsibilities

• Supervise and coach all Dining Supervisors and front of house staff to maintain consistent quality of food product and delivery.
• Establish quality standards for all job functions and execute the training certification process for every staff member.
• Schedule staff according to service standards and volume expectations while maintaining headcount requirements.
• Ensure appropriate inventories and controls are maintained in all areas.
• Maintain complete working knowledge of all required computer systems.
• Interview and hire all new associates.
• Order and distribute employee uniforms while ensuring adherence to the uniform policy.
• Ensure positive guest service in all areas and respond to complaints to turn dissatisfied guests into return guests.
• Control labor costs to the planned labor percentage of sales.
• Manage food cost percentage and actively control food waste.
• Control all departmental operational expenses to the annual plan.
• Utilize InfoGenesis to maintain cash control policies and standards, ensuring accurate reporting and posting of charges.
• Complete all financial and personnel/payroll related administrative duties accurately and on time.

Requirements

• Minimum of two-year degree preferred.
• 4+ years of relevant experience required.
• Relevant coursework in Responsible Beverage, Sanitation, Supervision, and Teamwork.
• Food Manager Certification required or completion of this certificate within six months of employment.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k