Dining Services - Manager in Training

Healthcare Services Group - Blountville, TN

Full-time - Entry Level

Blountville, TN

Nursing and Residential Care Facilities

About the position

Our exciting Manager-In-Training (MIT) program gives you the opportunity to learn and grow at an established company with over 45 years of experience. As our newest associate, you'll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately twenty (20) weeks. The program focuses on different aspects of managing your own account, including: General Training & Comprehension - Learn and perform the job assignments of the dietary aide, cook, and dishwasher positions and, as such, can operate, and teach others how to operate, a variety of industrial kitchen equipment. Leadership Development - Lead small groups of line staff in food preparation, serving, and clean-up activities on varying shifts as needed. Policies & Procedures - Learn to provide leadership, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality dining services are provided at all times. Reporting - Train in maintaining records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Learning to be responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs. Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.

Responsibilities

• Learn and perform the job assignments of the dietary aide, cook, and dishwasher positions.
• Lead small groups of line staff in food preparation, serving, and clean-up activities.
• Provide leadership, support, and guidance to ensure food quality standards and customer service expectations are met.
• Maintain records of income and expenditures, food, supplies, personnel, and equipment.
• Responsible for all training, quality control, and in-servicing staff to meet HCSG standards.
• Handle managerial responsibilities including payroll submission, staffing patterns, and budgeting.
• Effectively communicate directives from client managers and administrators to HCSG staff.
• Utilize protective gear and ensure safety standards are met.
• Ensure consistent attendance and punctual arrival.
• Positively represent HCSG and interact tactfully with residents and staff.

Requirements

• Demonstrate a positive attitude and ability to follow instructions.
• An associate's degree or higher in food service management or hospitality is preferred.
• Specialized training in foodservice management and nutrition is required.
• Must show proof of or complete an approved Food Protection Manager course within the first 14 days of employment.
• Certified Dietary Manager course participant or certification as required by State & County law.
• Must achieve eLuminate Food Service Manager and Long-Term Care Food Service certifications within the first 60 days of employment.
• Two years of experience in quantity food production/service and personnel supervision is desired.
• Basic computer skills with the ability to maintain records and complete reports.
• Must be able to lift/carry a maximum of 50 pounds and perform routine tasks continuously.
• Must comply with COVID-19 Vaccination Policies.

Benefits

• FREE Telemedicine and Prescription Discount Program.
• Comprehensive medical, dental, vision, and other supplemental health plans.
• Employee Assistance Programs for health, financial, and family services.
• Employee Recognition Programs.
• Going Beyond Assistance Fund for emergency and disaster assistance.
• Paid Holidays and Vacation for eligible employees.
• Early access to a portion of earnings through PNC EarnedIt.
• Employee Stock Purchase Plan after two years of service.
• Nationwide transfer opportunities.