Dining Unit Manager, Hospitality

$80,000 - $80,000/Yr

University of California - Santa Cruz, CA

Part-time - Manager

Santa Cruz, CA

Educational Services

About the position

The Dining Unit Manager, Hospitality at UC Santa Cruz is responsible for managing a high-volume service operation within the University Dining Services Department. This role involves overseeing multiple program areas, including catering, retail, and meal services, while ensuring fiscal management, staffing, and compliance with health and safety standards. The manager will lead a diverse team, develop marketing strategies, and maintain high levels of customer service to enhance the dining experience for students, faculty, and guests.

Responsibilities

• Develop and provide a vision with clear direction to all assigned staff to meet departmental needs.
• Manage relationships with customers including faculty, staff, students, and the public.
• Plan and coordinate all operational aspects of assigned areas including event sales and menu development.
• Ensure compliance with health codes and safety standards.
• Oversee human resource management within assigned units, including performance appraisals and training programs.
• Manage multiple complex budgets and prepare financial reports.
• Maintain safety, sanitation, and security standards in the operating unit.

Requirements

• Strong experience in management related to Catering, Restaurant, Retail, and College Dining fields.
• Demonstrated experience in providing high levels of customer service in food service operations.
• Experience in event planning and execution of catered events.
• Strong financial analysis and management skills.
• Experience in menu development and culinary production.

Nice-to-haves

• Previous involvement in the National Association of Colleges & University Food Services (NACUFS).
• Ability to speak Spanish or willingness to learn.

Benefits

• Medical, Dental & Vision Care Insurance Plans
• UC Retirement Plans
• Group Term Life Insurance
• Legal Insurance
• Pet Insurance
• Paid Holidays plus accrued vacation and sick leave
• Meal Allowance