Medline Industries - Northfield, IL
posted about 1 month ago
The Director of Digital Product Management for HomeCare Digital at Medline Industries is responsible for enhancing the customer buying experience through the development and implementation of new web features and enhancements. This role requires collaboration across various functions to identify, develop, and execute the eCommerce product roadmap. The Director will oversee the daily operations of the Digital Product Management team, ensuring that the team effectively evaluates, prioritizes, develops, manages, implements, and tests new eCommerce initiatives aimed at improving customer experience. In this position, the Director will work closely with Information Systems (IS) to plan and manage the release of new website features and enhancements. They will oversee daily scrum activities to identify and create new features and enhancements, serving as the primary liaison and escalation point within the eCommerce organization for cross-functional partners. The Director will also be responsible for creating and maintaining the eCommerce product roadmap to meet both current and future customer and business needs. Building and fostering cross-functional relationships with stakeholders throughout the organization is crucial to gain support for the eCommerce product roadmap and to drive the adoption and utilization of new systems and products. Management responsibilities include leading multiple managers and providing leadership to one or more major departments. The Director will engage in strategic, tactical, and operational planning for the function or department, with direct budgetary responsibility for one or more departments or major projects. They will interpret and execute policies for departments/projects, recommend and implement new policies or modifications to existing ones, and handle hiring, performance reviews, and staff development.