Dir Digital Product Management

Medline Industries - Northfield, IL

Full-time - Senior

Northfield, IL

1,001-5,000 employees

Miscellaneous Manufacturing

About the position

The Director of Digital Product Management is responsible for enhancing the customer buying experience by delivering new web features and improvements. This role involves collaborating across various functions to develop and implement the eCommerce product roadmap while overseeing the daily operations of the Digital Product Management team.

Responsibilities

• Develop and mentor a team of Product Owners to evaluate, prioritize, develop, manage, implement, and test new eCommerce initiatives.
• Work closely with IS to plan and manage the release of new website features and enhancements.
• Oversee day-to-day scrum activities to identify and create new features and enhancements.
• Serve as a liaison and primary point of contact within the eCommerce organization for cross-functional partners.
• Create and maintain the eCommerce product roadmap to meet customer and business needs.
• Foster cross-functional relationships with stakeholders to gain support for the eCommerce product roadmap.
• Work with stakeholders to execute and drive adoption of new systems and products.
• Solicit feedback from stakeholders to support continuous improvement efforts.
• Manage through multiple Managers and provide leadership to major departments or system-wide accountable departments.
• Conduct strategic, tactical, and operational planning for the function or department; direct budgetary responsibility for departments or major projects; interpret and execute policies; recommend and implement new policies; hire staff and perform performance reviews.

Requirements

• Bachelor's degree.
• At least 8 years of eCommerce experience managing technical projects or programs.
• At least 4 years of experience directly managing people, including hiring, developing, motivating, and directing staff.
• Experience with Agile development methodologies, developing business use cases, user stories, and strategic planning.
• Experience maintaining product ownership and providing support for features and enhancements post-go-live.
• Experience leveraging data and analytics to evaluate performance and identify gaps in eCommerce offerings.
• Experience applying understanding of web technology fundamentals.

Nice-to-haves

• Bachelor's degree in Computer Science, Business, Marketing, or related field.
• Experience implementing best practices related to eCommerce projects.
• Prior experience with user acceptance testing (UAT).

Benefits

• 401(k)
• Employee assistance program
• Paid time off