Publicis Groupe - Earth City, MO

posted about 2 months ago

Full-time - Mid Level
Earth City, MO
Professional, Scientific, and Technical Services

About the position

The Direct Mail Project Coordinator is primarily responsible for leading the overall service effort and day-to-day management of assigned low to mid-profile accounts. This role involves overseeing and assuring quality control on all phases of production, monitoring job progress to ensure that clients' expectations and goals are met. The coordinator will work closely with senior team members to determine client recommendations and solutions, ensuring that all objectives and strategies are implemented effectively. This position requires a proactive approach, including in-depth follow-up on mail reports and participation in production meetings to confirm on-time delivery, especially for jobs that may be mailing at night or on weekends. In addition to managing client accounts, the coordinator will check pre-flight art files before sending them to the printer, ensuring compliance with postal regulations and mailability. They will create quotes and jobs in application software, review hourly samples and printing proofs for accuracy, and develop mailing instructions for moderate programs. The coordinator will also create and coordinate production timelines with internal operations and vendors, attend press approvals, and assist with client and preproduction meetings. This role requires strong judgment in client communications and the ability to write complex data processing instructions while reviewing data processing work for accuracy. The Direct Mail Project Coordinator will assume responsibility for successfully executing assigned client-specific projects and tasks based on direction from their manager or director. This position is crucial in ensuring that all aspects of the direct mail process are handled efficiently and effectively, contributing to the overall success of the client's marketing efforts.

Responsibilities

  • Implementation of assigned objectives/strategies or of overall client program
  • Work closely with Senior team members to determine client recommendations and solutions
  • Provide in-depth follow-up, including checks mail reports, participation in production meeting to ensure job is on schedule, going one step further if job is mailing at night or on the week-end to confirm on-time delivery
  • Check (pre-flight) art files before sending to printer, compare quote to artwork, check for web gap, missing fonts, postal regulations, mailability
  • Create quotes and jobs in application software at varying levels of complexity
  • Review hourly samples and printing proofs for accuracy
  • Create production schedule for client review
  • Develop mailing instructions for moderate program
  • Independently review laser samples and printing proofs for accuracy
  • Develop specs for quotes with varying degrees of complexity and supervision
  • Create and coordinate production timeline with internal operations and vendors
  • Attend press approvals
  • Uses good judgment in all assigned client communications
  • Assist with client and preproduction meetings
  • Create invoice and billing documentation
  • Oversee the implementation of accounts
  • Write complex detailed data processing instructions, review data processing work for accuracy
  • Assume responsibility for successfully executing assigned client specific projects/tasks based on direction from manager/director
  • Other duties as assigned

Requirements

  • Bachelor's degree or equivalent combination of experience and college level coursework in related area (marketing, communications, advertising)
  • 5 + years relevant experience in Account Service and/or Direct Marketing industry preferred
  • Knowledge of laser print, data processing, lettershop and postal regulations
  • Strong interpersonal, written, verbal communication and presentation skills
  • Strong listening, interpretation and dictation skills
  • Strong Microsoft Office applications (MS Word, Excel)
  • Ability to work effectively in a cross functional dynamic team environment
  • Ability to maintain positive, professional demeanor at all times
  • Ability to meet deadlines while balancing multiple priorities
  • Attention to detail, proofreading, problem prevention, identification and solution
  • Ability to monitor and review work completed by others
  • Ability to travel as required
  • Ability to exercise good judgment and discern when to escalate potential problems

Benefits

  • Flexible time off (FTO)
  • 14 paid holidays
  • Paid sick time
  • Parental/new child leave
  • Childcare & elder care assistance
  • Adoption assistance
  • Comprehensive health coverage
  • 401(k)
  • Tuition assistance
  • Commuter benefits
  • Professional development
  • Employee recognition
  • Charitable donation matching
  • Health coaching and counseling
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