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The position involves providing quality care and assistance to customers with their daily activities. This includes helping with personal care tasks such as bathing, dressing, grooming, and medication management. Additionally, the role requires assisting customers in making and keeping appointments, arranging transportation, and serving as a companion. The goal is to help customers achieve their agreed-upon objectives to enhance their quality of life and facilitate their integration into the community. Daily updates of activities must be documented using an online platform, and the position also involves monitoring the customer's condition and ensuring a safe environment.