Conduent - Chicago, IL
posted about 2 months ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. As a Director of Account Management in Customer Experience Management (CXM), you will be the primary relationship leader for key clients, focusing on retaining and growing revenue, identifying new business opportunities, and enhancing client satisfaction with Conduent's CXM BPO solutions. You will collaborate with internal teams to ensure the delivery of top-tier customer experience solutions while strategically growing your portfolio through cross-sell and upsell initiatives. Your ability to build long-term, trusted relationships with clients will be critical to your success.