Director AI/ML Strategic Customers Engineering

$148,100 - $248,000/Yr

Oracle - Boston, MA

Full-time - Director

Boston, MA

Publishing Industries

About the position

The Director of Strategic Customers Engineering at Oracle Cloud Infrastructure will lead cross-functional teams to manage relationships with top revenue-generating customers. This role focuses on delivering impactful solutions in a complex and agile environment, ensuring customer success through collaboration and strong leadership.

Responsibilities

• Lead and partner with cross-functional teams across all of OCI.
• Manage relationships with top revenue-generating customers.
• Drive progress with internal and external stakeholders.
• Mentor and lead a team to achieve success together.
• Collaborate with every team in OCI to support critical programs for customers.

Requirements

• Experience delivering impact at scale in a leadership role.
• Strong ownership and collaboration skills.
• Ability to operate in ambiguity and strive for excellence.
• Knowledge of Data Center GPU products and Machine Learning applications.
• Experience in customer relationship management.

Nice-to-haves

• Exceptional communication skills and technical knowledge.
• Understanding of AI workloads and software stack.
• Experience in a customer-facing role in a tech company, especially with AI & HPC end customers.
• Outstanding presentation skills.
• Previous people management experience.

Benefits

• Medical, dental, and vision insurance
• Short term and long term disability
• Life insurance and AD&D
• Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Flexible Vacation and paid time off
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal services
• Voluntary benefits including auto, homeowner and pet insurance