Director, Authentication Services, Corporate Solutions

Mastercard - Harrison, NY

Full-time - Senior

Harrison, NY

Credit Intermediation and Related Activities

About the position

The Director of Authentication Services at Mastercard is a newly created global product management role focused on developing authentication solutions for Mastercard branded commercial virtual cards. This position aims to address pain points in the B2B payments sector by collaborating with various stakeholders to create innovative products that enhance security and user experience.

Responsibilities

• Collaborate with key internal stakeholders and clients to conduct comprehensive need gap analysis focused on fraud vectors impacting the commercial virtual card space.
• Identify critical priorities and formulate authentication strategies for varying use cases and market-specific needs.
• Create short, mid, and long-term roadmap proposals; develop business cases with clear monetization approaches.
• Lead product development and commercialization, starting with pilots or market tests as appropriate.
• Develop and nurture strong relationships with Engineering, Operations, and Delivery partners, fostering a ‘one team' mindset.
• Deliver against tangible and measurable KPIs, including GDV and various facets of customer experience.
• Monitor the competitive landscape, including traditional and nontraditional/emerging players.
• Understand regulations and localization needs impacting the business, establishing foundational global implementations.

Requirements

• Deep knowledge of the card payment ecosystem and technologies.
• Solid hands-on experience in building and scaling authentication, fraud, and security technology products.
• Deep knowledge of industry protocols such as 3DS, FIDO, and tokenization strongly preferred.
• Experience in B2B payments and commercial cards is a bonus.
• Full stack product manager with high technical aptitude.
• Experience hiring and managing technical product managers.
• Intellectually curious, solves complex problems, manages multiple priorities in time-sensitive and dynamic environments.
• Entrepreneurial attitude, fast learner, and a results-driven mindset.
• Strong relationship building and communication skills.

Nice-to-haves

• Experience in B2B payments and commercial cards is a bonus.

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave)
• 10 annual paid sick days
• 10 or more annual paid vacation days based on level
• 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement
• Gender-inclusive benefits