Director Bus Intel & Analytics

Harris Health System - Houston, TX

Full-time - Senior

Houston, TX

Ambulatory Health Care Services

About the position

The Director of Analytics at Community Health Choice is responsible for leading the Analytics team, focusing on the development and implementation of data-driven strategies to enhance clinical outcomes and operational excellence. This role involves collaboration with various departments to leverage data for decision-making and to promote a data-driven culture within the organization. The Director will oversee data collection, analysis, and presentation, ensuring that insights are effectively communicated to stakeholders, including C-Suite executives.

Responsibilities

• Manage deliverables for the Health and Human Services Commission (HHSC) and Texas Department of Insurance (TDI), ensuring timely and accurate reporting.
• Provide technical expertise in data querying, interpretation, and trend identification, delivering insights to all organizational levels.
• Collect and analyze data to evaluate operational, financial, and health services implications.
• Review data and reports, making conclusions and outlining additional information needed.
• Mentor and lead staff in producing analytic summaries and visual presentations for various audiences.
• Participate in Data Governance activities to foster a data-driven culture at CHC.
• Establish, maintain, evaluate, and modify Key Performance Indicators (KPI) metrics aligned with strategic goals.
• Collaborate with departments to enhance data usage and improve business processes.
• Facilitate continuity in the Analytics Department through succession planning and professional development.
• Contribute to departmental goals and process improvement plans as outlined in the annual business plan.

Requirements

• Bachelor's degree in a technical, mathematics, research, analytical field, or related field; Master's preferred.
• 7 years of experience in business performance reporting and data analysis.
• 3 years of Managed Care and Medical claims experience preferred.
• 4 years of management experience leading and managing teams.
• Strong SQL skills and experience with SQL Server and Power BI.
• Proficiency in Microsoft Office (Word, Excel, Access, Outlook).
• Knowledge of healthcare analytics and medical terminology.

Nice-to-haves

• Experience in healthcare finance and familiarity with medical coding.
• Exceptional verbal communication skills, including public speaking.
• Ability to teach and mentor employees for development and growth.
• Strong planning and organizational skills.

Benefits

• Flexible work schedule