Director Business Intelligence, Reporting & Analytics

MassMutual - Springfield, MA

Full-time - Senior

Springfield, MA

Insurance Carriers and Related Activities

About the position

The Director of Business Intelligence, Reporting & Analytics at MassMutual plays a pivotal role in enabling Operations and key business partners by providing actionable insights that inform strategic initiatives and operational decisions. This position involves consulting with leaders on business intelligence needs, utilizing industry-leading tools to empower the organization through analytics, reporting, data management, and visualization. The director will lead a team responsible for creating user-friendly tools that foster a data-driven culture, ensuring consistency in dashboard design and tool usage while promoting data literacy across the organization.

Responsibilities

• Lead and drive strategic activities and planning associated with Operations Business Intelligence objectives.
• Collaborate with other Business Intelligence leaders to promote a cohesive vision for visualization, self-service, and automation tools.
• Manage a team of approximately 7 people, providing insights and enabling a data-driven culture.
• Partner with Relationship Managers to design solutions that meet business partner needs.
• Evaluate current tools and provide strategic recommendations, including writing business cases for tool acquisition or decommissioning.
• Create processes for dashboard/tool requirements intake, delivery, and maintenance.
• Educate colleagues on data literacy and the importance of a single source of truth.

Requirements

• Bachelor's degree
• 8+ years of experience with Business Intelligence & Analytics tools such as Tableau, Alteryx, MicroStrategy, and Power BI.
• 5+ years of experience in financial services
• 5+ years of leadership experience in both direct and matrixed environments
• 8+ years of experience modernizing and integrating visualization, self-service, or automation tools.

Nice-to-haves

• Advanced degree, Masters in Business Administration or Business Analytics
• Experience leading business intelligence modernization initiatives
• Knowledge of Agile/Scrum project management methodologies
• Proficiency in SQL, R, Python or other advanced programming languages

Benefits

• Access to mentorship opportunities
• Networking opportunities including access to various Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Strong ethical business practices with industry-leading pay and benefits