Director Business Intelligence, Reporting & Analytics

MassMutual - Hartford, WI

Full-time - Senior

Hartford, WI

Insurance Carriers and Related Activities

About the position

The Director of Business Intelligence, Reporting & Analytics at MassMutual is responsible for leading the Business Intelligence team to provide actionable insights that inform strategic initiatives and operational decisions. This role involves consulting with leaders on business intelligence needs, integrating data, and guiding data literacy to foster a data-driven culture within the organization. The position requires a blend of business acumen and technical skills to drive the strategic vision for visualization, self-service, and automation tools, while managing a team of approximately seven members across the US and India.

Responsibilities

• Lead the Business Intelligence, Reporting & Analytics team to drive strategic vision and execution of visualization, self-service, and automation tools.
• Consult with leaders on business intelligence needs and represent them in business terms with powerful visualizations.
• Source and structure internal data, integrate third-party data, and derive analytical insights.
• Create leading/lagging indicators and guide data literacy to engage users in data-driven decision-making.
• Collaborate with Relationship Managers to design solutions that meet business partner needs.
• Evaluate current tools and provide strategic recommendations for modernization and integration.
• Create processes for dashboard/tool requirements intake, delivery, and maintenance.
• Keep the team updated on industry best practices and technologies in visualization, self-service, and automation tools.

Requirements

• Bachelor's degree
• 8+ years of experience with Business Intelligence & Analytics tools such as Tableau, Alteryx, MicroStrategy, and Power BI.
• 5+ years of experience in financial services
• 5+ years of leadership experience in both direct and matrixed environments
• 8+ years of experience in modernizing and integrating visualization, self-service, or automation tools.

Nice-to-haves

• Advanced degree, Masters in Business Administration or Business Analytics
• Experience leading business intelligence modernization initiatives
• Knowledge of Agile/Scrum project management methodologies
• Proficiency in SQL, R, Python or other advanced programming languages
• Strong emotional intelligence with a calm demeanor.

Benefits

• Access to mentorship opportunities
• Networking opportunities with various Business Resource Groups
• Learning content on Degreed and other platforms
• Strong ethical business practices
• Industry-leading pay and benefits