Sabre - Dallas, TX
posted 4 months ago
Sabre Corporation is seeking a Director of Business Operations Program Management to lead strategic operations and programs across global cross-functional teams. This role is pivotal in ensuring the acceleration of the company's strategic priorities by driving operational excellence. The position is based at Sabre's global headquarters in Southlake, Texas, and offers a hybrid remote work schedule. The successful candidate will be responsible for developing and executing the Product Development workforce planning roadmap, optimizing and scaling a global team, and creating both short and long-term strategic plans. In this role, the Director will collaborate with Hospitality Product Development leaders, business stakeholders, the People Team, and Finance to assess existing workforce needs and strategize for future alignment with business objectives and financial goals. The Director will oversee workforce planning initiatives, including headcount metrics analysis, forecasting, and the rollout of plans, processes, and controls. Additionally, the role involves managing third-party partner relationships to ensure business outcomes are achieved, driving performance metrics, and supporting complex strategic programs by managing planning, timing, and reporting to ensure program commitments are met. The Director will coordinate efforts across matrix-managed teams to define and maintain program goals and schedules, manage ongoing work through a strategic framework, and leverage program management tools to drive deliverables. The position also requires facilitating program-level issues and change management resolution, overseeing operational efficiency improvement initiatives, and conducting root cause analysis to solve complex operating model challenges. The successful candidate will develop metrics-driven reporting to represent program status, risks, dependencies, and actions, ensuring that all initiatives align with the company's operational standards and direction.