Director, Business Unit Communications

$175,000 - $210,000/Yr

Teladoc

Full-time - Senior

Ambulatory Health Care Services

About the position

The Director of Business Unit Communications at Teladoc Health is a senior individual contributor role focused on developing and implementing strategic communication plans for the US Group Health and Hospital and Health Services business units. This position is critical in shaping business narratives, managing change through effective messaging, and enhancing employee engagement. The ideal candidate will have extensive experience in business communications, particularly within the healthcare sector, and will be responsible for overseeing internal communication strategies that align with organizational objectives.

Responsibilities

• Develop and execute strategic communication plans to convey the organization's mission and key messages to internal audiences.
• Lead the development of compelling content across various channels, including executive messages, blog posts, social media content, newsletters, and website copy.
• Oversee employee communications efforts, cultivating relationships with executives and developing timely communication plans.
• Collaborate with cross-functional teams to ensure alignment of communication efforts with business goals.
• Monitor market and industry trends, providing insights to inform communication strategies.
• Manage internal crisis communication efforts, developing protocols and preparing leadership messages.
• Provide leadership and mentorship to the communications team, fostering a culture of excellence and innovation.
• Develop and manage communication budgets to support initiatives.

Requirements

• Bachelor's degree in communications or a related field; Master's degree preferred.
• Minimum of 8 years of experience in business and employee communications, particularly in the healthcare industry.
• Proven track record of developing and implementing successful communication strategies and employee campaigns.
• Strong writing and editing skills, with the ability to craft clear messages for various audiences.
• Experience supporting senior executives and managing multiple priorities in a fast-paced environment.

Nice-to-haves

• Strategic thinker with the ability to analyze complex issues and develop innovative communication solutions.
• Exceptional interpersonal and presentation skills.
• Knowledge of emerging trends in communications, including digital media and content marketing.

Benefits

• Performance bonus
• Restricted Stock Units (RSUs)
• Comprehensive health benefits
• 401(k) plan
• Flexible work environment