Director Campus Collection Area

$147,649 - $221,900/Yr

United States Department of the Treasury - Kansas City, KS

Part-time,Full-time - Executive

Onsite - Kansas City, KS

10,001+ employees

Executive, Legislative, and Other General Government Support

About the position

The Director Campus Collection Area is responsible for managing the day-to-day operations of the Campus Collection compliance offices within the Small Business/Self-Employed division of the IRS. This role involves overseeing various programs, ensuring compliance with established policies, and resolving taxpayer issues efficiently. The Director will lead a team, set program goals, and collaborate with other IRS executives to enhance service delivery and taxpayer education.

Responsibilities

• Oversee day-to-day operations of the Campus Collection compliance office.
• Establish program goals and guidelines to aid personnel in meeting work plans and schedules.
• Direct statistical analysis and evaluation of Campus Collection balanced measures.
• Monitor balanced measures and develop comprehensive program review activities to evaluate operations and recommend improvements.
• Develop transition planning strategies to integrate current organizational structure into future plans.
• Participate in setting program policy for Campus Collection compliance by planning, directing, coordinating, and evaluating programs and activities.
• Advise Directors on matters related to the incumbent's area of responsibility.
• Provide input to Director, Collection regarding the effectiveness of Servicewide policies and programs.
• Provide executive leadership and direction through subordinate managers.
• Delegate authority to subordinates to manage resources effectively and foster a supportive environment for creativity and innovation.
• Ensure key managers operate as an effective management team and handle management functions equitably.
• Coach subordinate managers and assist in resolving complex issues.
• Work closely with other IRS executives to ensure consistent service delivery to customers.
• Participate in the development, execution, and monitoring of work plans and financial plans.
• Ensure appropriate utilization of allocated resources.
• Oversee adherence to standardized requirements for corporately-managed workloads and centrally-managed networks.
• Implement and coordinate required training activities.
• Direct the development of activities to build partnerships and collaborate with stakeholders to increase taxpayer education.

Requirements

• U.S. citizenship is required.
• Geographic mobility to accomplish the Service's mission.
• Completion of a one-year probationary period (unless already completed).
• Certification of registration with the Selective Service System for male applicants born after December 31, 1959, or certification of exemption.
• Completion of a background investigation and suitability determination for Federal employment.
• Ability to manage and coordinate activities of large and complex programs.
• Demonstrated experience in designing, developing, delivering, and evaluating programs for high customer service levels.

Nice-to-haves

• Experience at or above the GS-15 grade level in federal service or equivalent leadership level in other sectors.
• Strong leadership and supervisory experience indicative of senior executive level management capability.

Benefits

• Comprehensive benefits package for federal employees including health insurance, retirement plans, and paid leave.