IPG MediaBrands - New York, NY
posted 2 days ago
About the position
We are currently looking for someone to join the Mediabrands team and be responsible for designing and implementing the operational process architecture for all processes in service of the Amgen client. The ideal candidate will be someone who has experience in Media Planning & Ad Operations, works well in a fast paced dynamic environment and understands the sense of urgency and attention to detail inherent in building operational processes that enable the delivery of successful media campaigns and the delivery of cleansed, harmonized, and accurate data for our client. This is a pivotal role within our rapidly growing team of experienced specialists and must support the team to ensure by creating media activation process best practices and documentation, tailoring agency standardized ways of working to specific client needs across new processes and tools, finding solutions for non-compliance and updating processes to drive further adoption, ensuring consistency across all ways of working, governing data dictionaries used for naming conventions across all channels as well as adhering to the clients master data policies, and troubleshooting with ad-tech providers as required.
Responsibilities
- Understand client requirements and KPI's for optimum campaign implementation and mar-tech recommendation
- Onboarding new clients and ensure they follow the standardized agency process
- Create documentation on ways of working, media best practices, etc.
- Be the champion for ad verification and roll out steps
- Steward agendas and content creation for client-agency touch bases
- Contribute and enhance to the media operations strategy
- Close partnerships with the technology partners and have an up-to date understanding of their offerings
- Drive change management with craft teams to break down the barriers of entry
- Conflict resolution with support of the leadership
- Expectation and relationship management with all stakeholders
- Manage workflow between all stakeholders
- Coordinate and ensure standardized set up across all media channels
- Ensure standard of knowledge across all tools and platforms used is consistent across the teams
- Identify opportunities to create efficiencies between all teams and evolve internal processes to enable dynamic and agile delivery of campaigns
- Identify opportunities to implement new tools to create cutting edge solutions
Requirements
- 6+ years' experience with digital operations processes
- Directly managed a team of 5+ and/or managed the workflow amongst multiple stakeholder groups
- Ability to investigate, analyze and solve problems as well as clearly communicate results
- Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly
- Strong attention to detail, well organized and possesses the ability to prioritize multiple tasks under pressure
- Ability to work collaboratively as part of a cross-functional team
- Excellent verbal and written communication skills, ideally comfortable in a consultative, client-facing environment
- Be a highly motivated team player
Nice-to-haves
- Project management experience, preferably in an agency environment
- Knowledge of project management tools (e.g. Asana, Adobe Workfront)
- Ad Operations (e.g., trafficking) experience
Benefits
- medical and dental coverage
- 401(k) plans
- flex spending
- life insurance
- disability
- employee discount program
- employee stock purchase program
- paid family benefits
- discretionary time off days
- company-wide Appreciation Weeks
- Wellness Days
- competitive salary
- eligibility for an annual discretionary incentive award or a relevant incentive award
