Director, Clinical Operations
MultiCare Health System - Yakima, WA
posted 3 days ago
About the position
The Director of Clinical Operations supports the Clinical Nurse Executive by providing effective leadership for the development and administration of clinical operations creating a system that optimizes care delivery, efficiency, and effectiveness and continuously improves performance throughout the hospital. The Director assesses, plans, implements and evaluates all aspects of care/services delivered; ensures quality programs, patient safety and a level of customer experience that strives to exceed internal and external customer expectations; develops and mentors a high performing management team for all areas of responsibility; ensures financial viability by managing applicable revenue/ expenses with attention to supply cost utilization and a high level of productivity for areas under direct control to ensure identified service and financial benchmarks are met. Hospital-based leaders may have a dual matrixed reporting structure.
Responsibilities
- Support the Clinical Nurse Executive in leadership and administration of clinical operations.
- Optimize care delivery, efficiency, and effectiveness throughout the hospital.
- Assess, plan, implement, and evaluate all aspects of care/services delivered.
- Ensure quality programs and patient safety.
- Enhance customer experience to exceed expectations.
- Develop and mentor a high performing management team.
- Manage revenue and expenses with attention to supply cost utilization.
- Ensure financial viability and meet service and financial benchmarks.
Requirements
- Bachelor's degree in Nursing or Healthcare related field required.
- Master's degree preferred.
- Minimum eight (8) years clinical experience and mastery of professional or technical role/function.
- Minimum five (5) years progressive experience in management.
- Consideration may be given to internal candidates not meeting the minimum qualifications.
Benefits
- Comprehensive benefits package including competitive salary.
- Medical, dental, and retirement benefits.
- Paid time off.
