Director, Commercial Claims (Carmel, IN or South Bend, IN)
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About The Position
This position is responsible for the overall ownership and direction of the agency's claim operations, technical, operational, and financial administration management supporting Allied Solutions Commercial Insurance Agency's Commercial Claims department. This leader will have a mastery level of experience in the technical aspects of the Commercial Claims loss experience. The position will require strong to mastery level leadership competencies that will develop and deliver a result-driven operation and culture of financial success for Commercial Claims product and service. The position will require a deep level of expertise in commercial property & casualty, financial institution bond coverages and policies. Responsible for annualized loss and claim projections set by the carrier. This position will be responsible for overseeing, monitoring, investigating claim related decisions and losses associated with property and casualty claims, and managing and handling client and insurance carrier related responsibilities. These responsibilities will include reporting, tracking, and monitoring losses and premiums to ensure a financially optimized Commercial Claims program. This position will be required to foster relationships and provide key leadership communication with a wide variety of stakeholders at varying levels and roles, including but not limited to, Senior and Executive levels, sales professionals, financial institution clients and insurance carrier product and program management. This position will oversee the program's financial profitability, focused on key financial metrics including loss reserves and claim frequency and severity KPI's.
