Director, Commercial Group Markets

Blue Cross Blue Shield - Meridian, ID

Full-time - Director

Meridian, ID

Insurance Carriers and Related Activities

About the position

The Director, Commercial Group Markets at Blue Cross of Idaho is responsible for leading the profit and loss (P&L) of the Commercial Group Markets segment. This role involves driving the development, innovation, implementation, and administration of various group market products, including small, medium, and large group plans. The Director will work to improve products and services, develop go-to-market strategies, and lead initiatives to meet financial and operational goals for a segment generating over $600 million in revenue.

Responsibilities

• Implement and achieve the business strategy for all lines in the commercial group market segment.
• Analyze and interpret financial and other business data such as pro forma, profit and loss statements, claim and administrative cost trends, and utilization management trends.
• Identify strategic opportunities to achieve both growth and retention in the various group market segments.
• Implement, oversee, and refine initiatives to achieve desired outcomes for financial, sales, retention, and customer experience.
• Identify and address operational challenges for process improvement efforts.
• Conduct market research, approve prices, and monitor sales performance to optimally market group segment products/services.
• Monitor, analyze, and evaluate product performance and customer feedback to generate new product ideas.
• Prepare membership forecasts and budgets; monitor sales volume, revenues, and costs against forecasts.
• Liaise with marketing and communications to provide sales and educational collateral that positions BCI as the group market carrier of choice.
• Monitor, analyze, and evaluate state and national market trends to identify market opportunities.
• Advise on sales and marketing strategies to achieve membership and market share objectives.
• Direct and refine mechanisms for collecting and analyzing data on competitors' products and performance.

Requirements

• Ten (10) years of experience in healthcare with profit & loss responsibility for group sales or actuarial or underwriting experience.
• Bachelor's Degree in Business, Healthcare Administration, or Sales preferred; or equivalent work experience.

Nice-to-haves

• Master's degree in Business or related field.
• Specific knowledge of group health insurance market plans (both fully-insured and self-funded).

Benefits

• Health insurance coverage
• Professional development opportunities
• Paid time off for volunteering
• Flexible scheduling options
• Employee wellness programs