State of Massachusetts - Chelsea, MA
posted 3 days ago
About the position
The Director of Communications and Digital Services will lead a team of media professionals and coordinate the communications strategy for the Department of Revenue (DOR). Reporting to the Associate Deputy Commissioner of Administrative Services, the Director will work collaboratively with senior leadership to develop and implement strategies to broaden the impact of DOR's web, social media and DOR 360 programs. The position will lead related projects for the Department, covering issues for tax administration, child support services, and local services. This role requires a self-starter, capable of managing competing priorities. The incumbent will be collaborative, energetic, and creative. The Director will work well under pressure and will be able to meet deadlines. This person will preferably have proven managerial abilities with at least 3-5 years of experience with social media and communications strategy. The Director is on-call seven days a week, at times as needed, and must be committed and prepared for the demands placed upon the position.
Responsibilities
- Collaborate with senior leadership to develop communications strategies that will broaden programmatic reach and deepen impact.
- Develop and refine DOR's messaging to ensure organizational consistency.
- Serve as executive editor for the organization's website.
- Manage staff who writes, designs, and produces a wide range of published materials.
- Work with DOR divisions to promote new initiatives and bring their messages to customers.
- Produce DOR's annual report.
Requirements
- Significant communications experience that includes advocacy and digital media relations.
- Knowledge and experience in communications, public relations or a similar area.
- A strong track record of positioning an organization to achieve tangible outcomes in a competitive communications environment.
- Strong written communication skills.
- Very strong editing, public speaking and leadership skills, along with the ability to work with other employees.
- Experience managing and executing across several communications media.
- Experience with Microsoft Office Suite.
- Willing to execute day-to-day tasks and work independently.
- Capable leader, manager and coach for board, intern or volunteer talent.
- Good entrepreneurial work ethic and business acumen.
- Ability to prioritize and follow through effectively.
Nice-to-haves
- Experience with Adobe Creative Suite.
- Experience with WordPress and/or HTML.
Benefits
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.
