Director, Communications - Total Rewards & HR

Mayo Clinic • Rochester, MN

394d • $156,166 - $226,449 • Remote

About The Position

The Director of Communications - Total Rewards & HR at Mayo Clinic is responsible for developing and executing a comprehensive communications strategy that enhances understanding and appreciation of Total Rewards and HR programs. This role involves collaboration with HR leadership to ensure effective communication across the organization, focusing on transparency and engagement with both internal and external audiences.

Requirements

• Bachelor's degree in a related field plus 7 years of relevant work experience, or master's degree in a related field plus 5 years of relevant work experience.
• Proven experience in human resource communications, Total Rewards communications, or a similar role.
• Strong understanding of internal communications and large enterprise nuances.
• Experience with crisis communication and reputation management is a plus.
• Experience building and maintaining strong relationships with media, influencers, and key stakeholders.
• Strong written and oral communication skills.
• Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy.
• Knowledge of communication channels and the ability to build effective communication and engagement strategies.
• Self-starter with the ability to independently identify opportunities, solutions, and resolve challenges.
• Demonstrated ability to deliver impactful results.
• Attitude that actively seeks out change and embraces critical questioning, innovation, service, and continuous improvement.
• Ability to navigate ambiguity and act without having the total picture.
• Adaptable and flexible with demonstrated professionalism and ethics.
• Ability to earn credibility through integrity and transparency.
• Role model for service excellence and motivates others by being present, engaged, and attentive.

Nice To Haves

• Experience with crisis communication and reputation management.
• Strong alignment with Mayo's core values.
• Demonstrated executive presence and servant leadership.

Responsibilities

• Provide strategic communication counsel on Total Rewards and HR programs.
• Develop and implement comprehensive Total Rewards communications strategies that align with Mayo Clinic's goals and objectives for both internal and external audiences.
• Create impactful, accurate, and concise messages optimized for maximum reach and engagement.
• Ensure brand and message alignment and coordination of communications.
• Participate actively in Total Rewards and HR strategy meetings to help execute communication plans.
• Stay current on industry trends and best practices in Total Rewards.
• Use data and analytical tools to measure and track the impact of communication efforts on employees' wellness and total rewards utilization.
• Generate reports and provide insights on communication effectiveness and make adjustments as necessary.
• Oversee the creation and distribution of engaging content across various platforms, including social media, websites, and newsletters.
• Collaborate with cross-functional teams to ensure consistent messaging and branding across all communications channels, including marketing and social media.
• Monitor and analyze media coverage and communication metrics to assess the effectiveness of strategies and campaigns.
• Manage third-party vendors and agencies for occasional market-specific public relations activities.
• Partner with and provide guidance and support to enterprise communication teams to ensure alignment with Bold. Forward. strategies.
• Drive innovation, challenge the status quo, and implement solutions and programs to advance priorities.
• Establish and maintain strong relationships with both internal and external partners.
• Optimize operational performance and serve as a thought partner and project liaison outside the department at all levels.
• Foster an internal culture of positive teamwork and transparency that drives excellent service, quality, diversity, and an engaging work environment.
• Serve as a change agent, championing agile ways of thinking to enable teams and individuals to succeed.
• Drive excellence in financial management, communication, business and strategic planning, performance accountability, and reporting.

Benefits

• Competitive compensation
• Comprehensive benefit plans
• Continuing education and advancement opportunities
• Remote work options
• Occasional travel to Mayo Clinic campuses

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Hospitals
• Education Level: Bachelor's degree