Director, Customer Experience
First American Financial•Oklahoma City, OK
503d•Remote
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About The Position
As a Director of Customer Experience at CoreLogic, you will lead and oversee various support teams, including Tech/Help Desk and Tax support teams, to enhance client experiences. This role focuses on transforming the contact center operations with a digital-first approach, ensuring exceptional service delivery and continuous improvement in customer satisfaction metrics. You will be responsible for strategic planning, team development, and operational efficiency, while fostering a culture of success and innovation within the organization.
