First American Financial - Oklahoma City, OK
posted 30 days ago
As a Director of Customer Experience at CoreLogic, you will lead and oversee various support teams, including Tech/Help Desk and Tax support teams, to enhance client experiences. This role focuses on transforming the contact center operations with a digital-first approach, ensuring exceptional service delivery and continuous improvement in customer satisfaction metrics. You will be responsible for strategic planning, team development, and operational efficiency, while fostering a culture of success and innovation within the organization.